Contact Us

We’re here to help with any questions you may have about our products, your order, or general inquiries. Whether you need assistance with sizing, shipping details, or order updates, feel free to reach out to us through the contact methods below.

Our support team reviews all messages during business hours. For faster assistance, we recommend contacting us via email with your order number (if applicable) so we can better assist you.

If you prefer to speak with someone directly, you can also reach us by phone during our listed business hours. Please note that response times may vary depending on call volume.

For business-related inquiries or additional support, email is the most reliable way to get in touch, as it allows us to track and respond to your request more efficiently.

Address:8th Floor, Building 13, No. 156 Hengle Road, Puyuan Town, Tongxiang City, Jiaxing City, Zhejiang Province, China
Email:service@faliwear.com
Phone:(314)769-7296
Hours:Monday–Friday,9AM–5PM (U.S. Central Time)