Terms of Service

Last Updated: May 7, 2026

These Terms of Service (“Terms”) govern your use of the Faliwear website and related services. By accessing or using our website, you agree to follow these terms. If you do not agree, please discontinue use of the site.

General Conditions

  1. You must be of legal age in your jurisdiction, or access the website under the supervision of a parent or legal guardian.
  2. You agree to use this website only for lawful purposes and in compliance with applicable regulations.
  3. We reserve the right to refuse service where necessary to protect our operations or comply with legal obligations.
  4. You may not use this website or its content for unauthorized or illegal activities.
  5. Any misuse of the website, including attempts to disrupt its functionality, is prohibited.

Account & Information

  1. You agree to provide accurate and complete information when placing an order or contacting us.
  2. It is your responsibility to ensure that your shipping and contact details are correct.
  3. We are not responsible for issues resulting from incorrect or outdated information provided by the user.
  4. You should update your information if there are any changes that may affect order processing or delivery.

Orders & Payments

  1. All orders are subject to review and acceptance.
  2. We reserve the right to cancel or adjust orders if necessary, including in cases of suspected fraud or system errors.
  3. Product availability and pricing may change without prior notice.
  4. Payment must be completed using the method provided at checkout.

Shipping & Delivery

  1. Delivery timelines are estimates and may vary due to external factors such as customs procedures or carrier delays.
  2. Shipping services are limited to the regions specified in our Shipping Policy.
  3. Customers are responsible for any applicable customs duties, import taxes, or related fees required by U.S. regulations.
  4. We are not responsible for delays caused by logistics providers or events beyond our control.

Returns & Refunds

  1. Returns must comply with the conditions outlined in our Return & Refund Policy.
  2. Items that do not meet return requirements may be declined.
  3. Refunds are processed after returned items are received and inspected.
  4. Unauthorized returns may not be accepted or processed.

Intellectual Property

  1. All website content, including images, text, and design elements, is the property of Faliwear or used with permission.
  2. You may not copy, distribute, or use any content without prior written authorization.
  3. Unauthorized use of our content may result in legal action where applicable.

User Conduct

  1. You agree not to upload, share, or transmit harmful, unlawful, or inappropriate content through the website.
  2. You must not attempt to gain unauthorized access to any part of the website or its systems.
  3. Any activity that may harm the website or other users is strictly prohibited.

Privacy

  1. Your personal information is handled in accordance with our Privacy Policy.
  2. By using this website, you consent to the collection and use of your information as described in that policy.

Limitation of Liability

  1. To the extent permitted by applicable law, we are not responsible for indirect or consequential damages arising from the use of our website.
  2. Our liability, where applicable, is limited to the amount paid for the product purchased.

Governing Law

  1. These Terms are intended to align with applicable laws relevant to users in the United States.
  2. Any disputes arising from the use of this website will be addressed in accordance with applicable legal requirements.

Changes to Terms

  1. We reserve the right to update or modify these Terms at any time.
  2. Changes will take effect once they are published on this page.

Contact Information

If you have any questions regarding these Terms, please contact us:

Address:8th Floor, Building 13, No. 156 Hengle Road, Puyuan Town, Tongxiang City, Jiaxing City, Zhejiang Province, China
Email:service@faliwear.com
Phone:(314)769-7296
Hours:Monday–Friday,9AM–5PM （U.S. Central Time）